Privacy Policy
At Utkala Mart, accessible from www.utkalamart.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Utkala Mart and how we use it.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- Communicate with you regarding your account, transactions, and customer service requests.
- Screen our orders for potential risk or fraud.
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
- Send you marketing communications and promotional offers (only if you have opted in to receive them).
3. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties to help us operate our business:
4. Cookies and Tracking Technologies
Utkala Mart uses "cookies" to enhance your experience. A cookie is a small text file placed on your device to help us identify your computer and remember your settings. You can choose to disable cookies through your individual browser options, but this may affect your ability to use certain features of the Site.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: Request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us at the email provided below.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.